Business Policy

Business Policy for all Online training, courses and coaching by Nancy Huettig

 

Congratulations on taking the first step to improve your health!

Nancy Huettig’s mission is to teach body-mind awareness with her AyuForLife programs to awaken the holistic version within.

We aim to support you in reducing the impact of chronic conditions such as pain, gut disorders, insomnia, exhaustion, inflammation, stress, anxiety, and depression.

 

We’re excited to have you join us in one of our online courses, where we’ll teach you about the Ayurvedic principles to live a more healthy & happier life.

Our course features video-based learning modules, downloadable PDF worksheets, and access to an online community. If you are unsure how participation in the course may affect you, you should discuss your individual circumstances with a medical professional before commencing.

 

These are the terms and conditions on which we agree to sell access to our Course to you, our Customer. Please read these terms and conditions carefully, as they apply to all our online Courses and can only be waived or varied in writing signed by us. These terms and conditions include any description of the Course on our Website, however to the extent of any inconsistency with these terms, the terms set out in this document will prevail. Please note that additional terms and conditions govern the sale of products and services on our website.

 

By proceeding to complete your purchase to access the Course, you’re indicating to us that you’ve read, understood and agreed to enter into a binding agreement with us on these terms and conditions. If you have any questions or concerns about our Course, this Agreement or the Website, or any purchase you make through the Website, please don’t hesitate to get in touch with us.

 

eCommerce

 

While we take every care to make sure our online store on the Website is accurate and up to date, we’re only human and from time to time, mistakes may occur (for example, a pricing error).

 

Please note that when you submit an order through the Website, no agreement is formed until we process and accept your order and send you a confirmation. If there’s been a technical error leading to your order, we may choose not to fill the order, but we’ll be sure to contact you to discuss your options (for example, placing an order at the correct price).

 

Payment

 

You agree to pay us the price listed on our Website (subject of course to the proviso above, in the case of accidental errors and omissions) to purchase access to the course. You may pay for your order via electronic funds transfer or any method of payment available on our Website from time to time.

 

You acknowledge and agree that your payment in full in cleared funds is a condition of this Agreement, any breach of which will entitle us to terminate this Agreement immediately. If a request for payment is returned or denied by your financial institution or is unpaid by you for any other reason, then you’ll be liable for any associated costs incurred by us, including banking fees and charges.

 

If a payment due to us is not made for any reason, this amounts to a breach of this Agreement, which will entitle us to suspend or limit your access to the Course until the payment is made and/or to terminate this Agreement immediately on notice to you.

 

In making a payment, you warrant to us that you’ve read and agreed to the terms of any third-party payment gateway or processor (such as Omise or PayPal), which are available on their respective websites. You understand that these services are provided by third parties and are made available to you on our Website for convenience only. You will be responsible for the payment of any applicable merchant fees.

 

We’re not responsible for any issues, loss or damage arising out of those facilities. If you have an issue with a third-party provider on our Website, please contact them directly.

 

We may vary our prices from time to time. You agree and acknowledge that we may do so at any time on notice and that such notice is given by us posting the updated price on our Website.

If you fail to pay us for an order, or if an insolvency event occurs in relation to you (for example, if you commit an act of bankruptcy or become insolvent), we may terminate this Agreement.

 

Refunds

 

Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any product on the Website.

But we are aware lives comes in the way sometimes and stress or overwhelm stop you to continue with the coaching or course program. You can freeze any of our programs for up to 12 months. That gives you the chance the take a break or vacation. Read more under credits.

Please make sure that you’ve carefully read the service description before making a purchase.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

wholistic@nancyhuettig.com

This document was last updated on August 27, 202

 

 

Discounts

 

We may offer discounts from time to time.

We reserve the right to revoke any discount offer at any time without notice.

 

Credit

 

If for any reason Nancy Huettig agrees to grant you credit, the grant of credit is subject to the terms of this Agreement and applicable legislation. To the extent of any inconsistency, the terms provided for in applicable legislation prevail where Nancy Huettig are not permitted to vary the terms by agreement. Where legislation provides that Nancy Huettig may vary the terms by agreement, the terms of this Agreement prevail.

Credit must be redeemed within 12 months from the date of issue and will expire after this date. It will then be unable to be redeemed, replaced, or refunded. Credit is not redeemable for cash under any circumstances, including any partial balance remaining after redemption.

 

Access to the Course

 

To access this course, you must create an account during checkout by entering your email and nominating a password. Once your payment has been processed, you will receive a confirmation and welcome email with your login details which you can use to access the course.

 

If you have any technical problems accessing the Course or any materials or services which form part of the Course, please contact us for assistance by emailing

wholistic@nancyhuettig.com

 

Access to the Course will be revoked:

 

  • on expiry of the access period, as set out on our website; or immediately on termination; or as otherwise provided for in this Agreement.

 

 

Transfer of Risk

Once you have received the email with your login details, risk in the Course passes to you. It is important for you to ensure your login details are stored securely and there is no unauthorised access to the Course using your login details.

 

Conduct

You warrant that you will treat all other Course participants, including members of the Facebook Group or any other online communities with respect and to refrain from conduct that is otherwise illegal, discriminatory, harassing, threatening, sexist, defamatory, vilifying, bullying, trolling, misleading or deceptive.

 

You are prohibited from spamming the Facebook Group or any other online community or participants personally in any way, including but not limited to promoting your own business to our participants, posting unrelated content in the group, or otherwise attempting to recruit participants.

 

Failure to comply with this clause amounts to a breach of this Agreement, which will entitle us to suspend or limit your access to the Course and/or to terminate this Agreement.

 

Advice, Information, and Instructional Videos

 

Our Course has been designed by Nancy Huettig, Ayurvedic Lifestyle Coach & therapist, Yoga teacher. It has been designed to educate you in improving your health and wellbeing with ancient Ayurvedic principles. We hope that this assists in reducing chronic conditions such as pain, gut disorders, insomnia, inflammation, stress, anxiety, and depression.

 

Throughout the course, we may give you advice, recommendations, information, instruction, or assistance in relation to improving your lifestyle and health in writing, verbally or in another format, believing it to be accurate, appropriate, and reliable at the time but we don’t give any warranty of accuracy, appropriateness, or reliability.

 

The information, advice, and instruction we give are general in nature and are not intended to constitute or substitute for professional, medical, or psychological advice. You should seek appropriate professional medical or psychological advice suitable for your personal circumstances if necessary.

 

You should also consult with your doctor or health care professional before acting on recommendations or suggested changes to your lifestyle or health care. If at any time you experience an adverse health reaction you should seek professional medical attention immediately.

 

Where possible, the information provided in our Course is supported by external research. We don’t give any warranty of accuracy, appropriateness, or reliability for third-party content.

 

You should make your own enquiries into any research referenced throughout the Course.

We won’t accept any liability or responsibility (including liability for negligence) for any loss suffered because of your or any other person’s reliance on information or advice we provide in the Course unless otherwise required by law.

 

No Guarantees

Information that we provide to you in our Course has been prepared in line with emerging research in this area. We do not guarantee any method for improving your health & wellbeing will work and individual results may vary. If you’re a health care professional, we do not guarantee that this method will work for your clients or that it is suitable for your clients.

 

Participation in Activities

 

Throughout the course, we may suggest performing any advisable & necessary practices, recommendations, treatments, and procedures, or herbal medications, as may be deemed necessary to establish a lifestyle management in order to cure or improve health and wellness conditions. You understand and acknowledge that your participation in any activity throughout the Course is voluntary and undertaken at your own risk. It is your responsibility to ensure that you conduct any activity or exercise in a safe environment. If you suffer from pre-existing medical conditions which may affect your participation in the Course, please consult your doctor prior to commencement. If at any time you experience distress, pain, or discomfort during an activity, discontinue the practice and contact your doctor.

 

Linked Websites

 

In the Course, we may link to and from other websites that we think share our ethos and that we think you will find helpful. Those websites will have information collated and presented by third-party businesses, organisations, and individuals. Please note that we may include these links for your convenience, however, we don’t necessarily endorse or support the views, opinions, standards, or information expressed on them. For your own safety, please make sure you check the protocols and standards of the linked websites before using them.

 

As the linked websites are run by third parties, we can’t warrant or represent that any of the information on them is up to date, complete or correct.  While we do our best to make sure we link to reputable websites, we can’t accept responsibility or liability for any loss, damage, cost, or expense you or anyone else might incur because you’ve used or relied on the material on the linked websites, so please make sure you use caution and common sense while browsing online, especially if you’re making purchases.

 

 

Disclaimer and Limitation of Liability

 

We make the Course available to you, however, you use the Course at your own risk. Everything in the Course is provided “as is” and “as available” – we don’t make any representations or warranties of any kind.

 

Intellectual Property

 

All content in the Course and Website is subject to copyright and is protected by copyright under the laws of Thailand and through international treaties. Unless we say otherwise, all Intellectual Property Rights and other rights in the Course and Website (including text, graphics, logos, button icons, video images, audio clips, code, scripts, design elements and interactive features) are owned or controlled by us and are reserved by us.

 

You acknowledge and agree that all Intellectual Property Rights owned by us or to which we are entitled before and after this Agreement will remain our sole property and that nothing in this Agreement transfers any ownership in our Intellectual Property Rights to you.

 

You are expressly prohibited from producing, publishing, or otherwise distributing any of the Course Intellectual Property, save as to any license granted under this Agreement.

 

If you would like to share our Website or social media content that’s freely available for re-use or is in the public domain, you are permitted to do so, as long as you attribute the same to us and link back to our Website. This includes images on our Website and social media profiles unless we explicitly cite a copyright notice indicating otherwise. If you’d like to share, re-publish or otherwise use our Website or content in a way that you aren’t expressly authorised to do by these terms, please don’t hesitate to get in touch with us.

 

The license of Course Intellectual Property

 

We grant you, our Customer, a worldwide, non-exclusive, royalty-free, revocable license to access the Course and Course Intellectual Property in accordance with the terms of this Agreement, to copy and store the Course content in your device’s cache memory and to print pages from the Course for your own personal and non-commercial use.

 

We don’t grant you any other rights whatsoever in relation to the Course or Website. You are not permitted to copy or share the Course Intellectual Property with any other person, including by sharing your course login details. You are specifically prohibited from re-using the content contained in the Course for commercial use. You warrant to us that you will not use the content for any commercial use.

 

We may revoke this license immediately and without notice, if we form the reasonable belief that you have breached any warranty given in this Agreement.

 

 

Confidentiality

 

Our Courses are designed to be a safe space for all members to share openly and honestly.

It is an essential term of this Agreement that you agree to keep all Course participant information (Participant Confidential Information) strictly confidential and do not share it with any other person.

Participant Confidential Information that falls within the scope of this clause includes (but is not limited to):

  • the name and contact details of each Program participant
  • any image, likeness or description of a Program participant (without limitation to the above, taking screenshots or photos of participants in a Course is strictly prohibited)
  • any personal details shared by a Course participant (such as their occupation, place of birth or personal situation)

 

You acknowledge that you may also have access to certain confidential information belonging toNancy Huettig, including (but not limited to) technical information and know-how relating to the Program, the Website and us (Our Confidential Information).

 

You agree to keep Our Confidential Information confidential and not use or disclose it without our prior written consent.

 

You warrant to us that you will not use or disclose any Participant Confidential Information or Our Confidential Information other than as set out in this clause.

In the event of a breach or threatened breach by you of this clause, you acknowledge we will be irreparably harmed, and monetary damages will be an insufficient remedy. Accordingly, you consent to the enforcement of this clause by means of temporary or permanent injunction and other appropriate legal or equitable relief in any competent court.

 

You agree the restrictions set out in this clause are reasonable and necessary to protect our goodwill and reasonable commercial interests.

 

This clause survives the expiry or termination for any reason of this Agreement.

 

Events Beyond Control

We will not be liable for any loss caused by any failure to observe the terms and conditions of this Agreement, where such failure is occasioned by causes beyond its reasonable control including, but not limited to, by fire, flood, other extreme weather event or natural disaster, riot, strike, the act of war, terrorist attack, nuclear event, pandemic, epidemic, widespread contagion, quarantine restriction, critical infrastructure failure, severe disruption to virtual infrastructure, restriction or prohibition or any other action by any government or semi-government authority, or major injury or illness of key personnel. We may choose to cancel your order, or otherwise complete your order once things have returned to normal. If we expect a major delay, we’ll contact you to discuss a suitable solution.

 

 

 

Independent Legal Advice

You can seek independent legal advice on these terms and contact us to negotiate changes or amendments to these conditions before proceeding with your order. If you don’t do so, we’ll take it that you’ve read, understood, and agreed to be bound by these conditions, and that you consider the conditions fair and reasonable and not against public policy.

 

Variation

We may make permitted variations to these conditions at any time by updating this document and giving notice to you by posting a copy on the Website or otherwise notifying you in writing. The variations will take effect thirty (30) days after the date of posting. Your continued access and use of the Course will indicate your acceptance of the variations.

 

Permitted variations will be limited to those reasonably required by us to protect our legitimate business interests and which do not seriously impact the benefit you receive under this Agreement.

 

Severance

If any part of these conditions is found to be void or unenforceable by a court of competent jurisdiction, that part will be severed, and the rest of the Agreement will remain in force.

 

Assignment

The rights of each party under this Agreement are personal. You may only assign, charge, transfer or otherwise encumber or dispose of any of their rights under this Agreement with our prior written consent, which can only be withheld on reasonable grounds. We may assign, charge, transfer or otherwise encumber or dispose of any of our rights or obligations under this Agreement on giving you notice in writing.

 

Entire Agreement

The contents of this Agreement constitute the entire agreement between the parties and supersede any prior negotiations, representations, understandings, or arrangements made between the parties regarding the subject matter of this Agreement, whether orally or in writing.

 

Waiver

Except as explicitly set out in this Agreement, a party’s failure or delay to exercise a power or right does not operate as a waiver of that power or right. The exercise of a power or right does not preclude its future exercise or the exercise of any other power or right.

 

Term

This Agreement commences on the date that it is accepted by you and will remain in force until each party has fulfilled their obligations under this Agreement unless terminated earlier in accordance with this Agreement or general law.

 

Termination

We may terminate this Agreement at any time on thirty (30) days written notice to you.

 

Consequences of Termination

If we elect to terminate this Agreement without cause, your access to the Course will expire on the effective date of termination.

 

We may elect (in our absolute discretion) to provide you with such documents or other items as we determine to provide you with information you can access post-termination (such as copies of Course materials), however, we will be under no obligation to do so and failure to do so will not entitle the Customer to any remedy.

 

If we terminate this Agreement for cause due to a breach of a clause or warranty as contemplated by this Agreement, you agree that we may terminate immediately (or if in our opinion immediate termination is not reasonable, on expiry of such notice as we give in writing) and that access to the Course will be withdrawn on the effective date of termination.

 

All disclaimers and limitations of liability will survive termination. Any accrued rights or remedies to which either party is entitled will not be affected.

 

Definitions

Agreement means this Agreement between us and the Customer, which commences as set out in this document.

Course means any online course or program produced by us and accessed via the Website, which contains digital information, videos, and documents related to improving health & wellbeing.

Course Intellectual Property means any works contained within the Course (including but not limited to videos, audio files, text, graphics, and code) in which Intellectual Property Rights subsist.

Customer means the person or entity entering into this Agreement with us by agreeing to these terms and completing a purchase to access the Course. The Customer may also be referred to as “you” throughout this Agreement.

Intellectual Property Rights means all intellectual property rights of any kind, in any jurisdiction, subsisting now or in the future (including, without limitation, business, company or trade names, domain names, patents, inventions, copyright, design rights, know-how, trademarks, the right to sue for passing off and rights to use, and protect the confidentiality of, Confidential Information), whether registered or unregistered and including the rights to apply for or renew the registration of any such rights and any rights the subject of any lapsed application or registration, as well as all digital and electronic rights.

We refer to the legal entity carrying on a business known as “Nancy Huettig” which includes the sale of access to this Course on the Website at the time of commencement of this Agreement, or such other entity as validly assumes that entity’s rights and obligations under this Agreement in accordance with the terms of this Agreement. We may also be referred to as “us” or “Nancy Huettig”, throughout this Agreement.

 

Website means the website located at www.nancyhuettig.com  or such as other URL where we make the Course available for sale from time to time.